What’s the most economical way to book transportation?

There are 2-ways to book transportation, Point-to-point and Hourly. Point-to-Point is simply being picked up from one location and being dropped at another. Now, assuming you need to return, being picked up at a pre-determined time and dropped at the original location. This type of trip does not allow for any variations and the vehicle and driver are not at your disposal between the 2 trips. Hourly means you can be picked up from several locations, make stops along the way before reaching your destination, then the vehicle and driver wait for you until you are ready to return, and can make multiple stops before the final destination. This option offers more flexibility and the per hour rate is less than the Point to Point rate, but you will be paying for the service if you are at a stop even though you are not in the vehicle.

When should I secure my vehicle(s)?

First come, first served. The sooner you secure your vehicle the more options you will have. A larger fleet of vehicles means more choices you will have but once a vehicle is secured it’s yours. Now, if your plans change you will then be able to select from the other available vehicles (provided those vehicles have not been secured by someone else). Remember the early bird gets the worm.

What happens if a vehicle breaks down?

Reliability is the key. While every effort is made to keep the vehicles in perfect mechanical order the very rare mechanical failure is always possible. A more experienced limo service will have its own fleet maintenance vehicle and mechanic, they are typically vans fully equipped with tools, small parts and the resources to cover most incidents. If an incident involves a completed breakdown the larger fleets will be able to assign and move you to another vehicle with relative ease.

What happens if I need to go over my time?

Typically, transportation is often booked with a start and finish time in order to help keep both clients and Limo service on schedule and to calculate budgets. But in the real world not everything stays on a strict schedule, if your DJ has got the dance floor packed, you’re not going to want to stop just because it’s the time you thought you’d be ready to go. An experienced Limo service will offer an extended time guarantee where you can party till you drop and only pay for the time you used.

What do you do to make me feel special?​

Answer… Everything possible. The highest standards include uniformed chauffeurs, drinks, glasses and ice, and the latest technology for communications and your entertainment. At James Limousine we exceed your expectations with our Signature Bridal emergency kit. An elegant monogramed bag packed full of everything you may need to stop a small annoyance form becoming a stressful situation. Items like scissors, stain sticks, Advil, wipes, sewing kit, etc.


If you have anymore questions for James Limousine, contact us today or give us a call at (804) 273-1540.


Donna Thornburg

Good afternoon:I just wanted to personally thank you and your staff for the excellent work you recently provided to VCU.  Every single aspect of your service delivery was impeccable.  Our passengers were very impressed and you made us look good.I look forward to working with...

Amazing Tacky Light Tour with Robert Brown

I just want to drop you a note about our AMAZING experience last night with James Limousine and our driver Robert Brown.

He arrived early, actually before we got there and was ready to go as soon as our entire party arrived. He was dressed in...

The Ranallo Family & the McGuire Family – Fantastic Tacky Light Tour

The only word that I can think of, which comes close to describing our experience last night was fantastic! My wife and I, my son and his new bride and my daughter's family, went on the Tacky Light Tour last night. First and...

Hannah DeFrank – Squirrels Baseball

Amanda, I cannot thank you enough for everything you did to make this week a huge success for the entire city of Richmond! We've gotten nothing but kind words from executives, players, sponsors, and fans. You handled all the curve balls we threw...

Dean Porter Andrews – Principal, Easton & Porter Group LLC

I just wanted to pass along that I was truly impressed with Daryl -- he was engaging and thoughtful. Wonderful conversation -- and I normally don't particularly engage! You have a true winner!

Nicole Vaughan recommends James Limousine Service

Highly recommend them - I have never had an issue in booking transports for my faculty recruitment needs. Always prompt, courteous, trustworthy, and timely. Glenda who assists me in booking is also fabulous! You cannot go wrong with this company.

Great Customer Service

James Limousine is the best. Have enjoyed working with you and the team -- great customer service!

- Private Client

Christina Childs

I just wanted to say what a GREAT experience it was working with you and our chauffeur David this past Saturday. Danielle Trunnel actually signed the contract for our group but I spoke with you in the beginning and was included in all the...