James Limousine Stretch Limo 2

We are committed to adhering to the National Limousine Association Ride Responsibility Duty of Care program.

Ground transportation services should acknowledge that passengers can reasonably expect a level of care as outlined by the Passenger Bill of Rights as established by Ride Responsibly™.

All ground transportation services and chauffeurs, whose vehicles include but are not limited to a sedan, SUV, van, mini-coach or bus should adapt the following suggested practices:

Chauffeurs are properly screened, licensed and trained, which includes the following:

  1. Criminal background check and security check by a certified agency or equivalent.
  2. Pre-hire drug testing and random testing program, when required by USDOT.
  3. Driver training program that includes driver duties, customer service, safety and defensive driving skills.
  4. Certified medical examination, as required by local, state and federal regulations.
  5. Proper supervision, retraining and discipline when appropriate.

Ground transportation vehicles should be properly licensed, safe, and commercially insured which includes the following:

  1. Commercial insurance with liability coverage, as required by local, state and federal regulations.
  2. Proper licensing permits.
  3. Motor vehicle inspections, as required by local, state and federal regulations.

All information on this page has been provided by Ride Responsibly.


Donna Thornburg

Good afternoon:I just wanted to personally thank you and your staff for the excellent work you recently provided to VCU.  Every single aspect of your service delivery was impeccable.  Our passengers were very impressed and you made us look good.I look forward to working with...

Amazing Tacky Light Tour with Robert Brown

I just want to drop you a note about our AMAZING experience last night with James Limousine and our driver Robert Brown.

He arrived early, actually before we got there and was ready to go as soon as our entire party arrived. He was dressed in...

The Ranallo Family & the McGuire Family – Fantastic Tacky Light Tour

The only word that I can think of, which comes close to describing our experience last night was fantastic! My wife and I, my son and his new bride and my daughter's family, went on the Tacky Light Tour last night. First and...

Hannah DeFrank – Squirrels Baseball

Amanda, I cannot thank you enough for everything you did to make this week a huge success for the entire city of Richmond! We've gotten nothing but kind words from executives, players, sponsors, and fans. You handled all the curve balls we threw...

Dean Porter Andrews – Principal, Easton & Porter Group LLC

I just wanted to pass along that I was truly impressed with Daryl -- he was engaging and thoughtful. Wonderful conversation -- and I normally don't particularly engage! You have a true winner!

Nicole Vaughan recommends James Limousine Service

Highly recommend them - I have never had an issue in booking transports for my faculty recruitment needs. Always prompt, courteous, trustworthy, and timely. Glenda who assists me in booking is also fabulous! You cannot go wrong with this company.

Great Customer Service

James Limousine is the best. Have enjoyed working with you and the team -- great customer service!

- Private Client

Christina Childs

I just wanted to say what a GREAT experience it was working with you and our chauffeur David this past Saturday. Danielle Trunnel actually signed the contract for our group but I spoke with you in the beginning and was included in all the...