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We meet or exceed all Federal Department of Transportation and Virginia Department of Motor Vehicle regulations and guidelines, and are fully licensed, bonded, and insured.

To ensure the ultimate standards of safety, we conduct pre-employment and random drug and alcohol testing per DOT regulations for all chauffeurs. We conduct employee background checks with the Virginia State Police, and check DMV records with a 4+ minimum driving record required. We also subscribe to DMV monitoring system for on-going alerts of any driving violations on or off the job.

Our new hire program is intense, with classroom and on the road training in safety and defensive driving techniques.

To make sure our vehicles are safe and secure, a full-time fleet manager ensures that all vehicles receive routine maintenance service at intervals recommended by the manufacturer. We also carry $5 million of primary and excess liability coverage on all vehicles through the Lancer Insurance Company, more than is required by law.

Licensing – DMV Operating Authority #664 DOT #1744153 MC #638839

 

Donna Thornburg

Good afternoon:I just wanted to personally thank you and your staff for the excellent work you recently provided to VCU.  Every single aspect of your service delivery was impeccable.  Our passengers were very impressed and you made us look good.I look forward to working with...

Amazing Tacky Light Tour with Robert Brown

I just want to drop you a note about our AMAZING experience last night with James Limousine and our driver Robert Brown.

He arrived early, actually before we got there and was ready to go as soon as our entire party arrived. He was dressed in...

The Ranallo Family & the McGuire Family – Fantastic Tacky Light Tour

The only word that I can think of, which comes close to describing our experience last night was fantastic! My wife and I, my son and his new bride and my daughter's family, went on the Tacky Light Tour last night. First and...

Hannah DeFrank – Squirrels Baseball

Amanda, I cannot thank you enough for everything you did to make this week a huge success for the entire city of Richmond! We've gotten nothing but kind words from executives, players, sponsors, and fans. You handled all the curve balls we threw...

Dean Porter Andrews – Principal, Easton & Porter Group LLC

I just wanted to pass along that I was truly impressed with Daryl -- he was engaging and thoughtful. Wonderful conversation -- and I normally don't particularly engage! You have a true winner!

Nicole Vaughan recommends James Limousine Service

Highly recommend them - I have never had an issue in booking transports for my faculty recruitment needs. Always prompt, courteous, trustworthy, and timely. Glenda who assists me in booking is also fabulous! You cannot go wrong with this company.

Great Customer Service

James Limousine is the best. Have enjoyed working with you and the team -- great customer service!

- Private Client

Christina Childs

I just wanted to say what a GREAT experience it was working with you and our chauffeur David this past Saturday. Danielle Trunnel actually signed the contract for our group but I spoke with you in the beginning and was included in all the...