March 21, 2017 |
duty of care
James Limousine is among the most comfortable, courteous, and safe car service companies in Virginia. We maintain that reputation by adhering to strict Duty of Care standards. Those standards help ensure the safety and security of our passengers and provide them with a pleasant, comfortable, and luxurious ride every time.
It is consistency in carrying out Duty of Care that defines the level of service a limousine company is capable of providing. We take great strides to ensure every ride you take with James Limousine will be as good or better than the one before. If something isn’t right, we want to know about it and we want to make it good.
All of our chauffeurs are among the best in their field. Their hospitality, professionalism mirror their unwavering commitment to making each and every trip you take with them memorable. We are certain that you will agree when we say that we choose only the best chauffeurs to represent James Limousine.
Our chauffeurs are carefully vetted through a series of pre-hire background checks. We take thorough measures to ensure each chauffeur has a clean criminal record, clean driving record, a valid driver’s license with chauffeur endorsement. We even look into past employment history and check references to ensure the best experience possible for our clients.
James Limousine operates a diverse fleet of impressive and luxurious late-model vehicles, all of which are kept in top running condition at all times. We strive to keep all of our cars spotlessly clean and free of any signs of wear. Routine maintenance is given top priority and we retire our vehicles after only a few years to ensure that your car is always in peak running condition with little to no worry of mechanical difficulties. Our cars are properly inspected, registered, and marked per the standards set forth by local laws and regulations.
All of our chauffeurs carry their own high-limit liability insurance policies to be certain that if an accident occurs, your needs are fully met and financial obligations paid. We also carry an additional blanket policy to cover gaps or shortfalls in the driver’s policy if any exist. We hope to never have to use it, but we maintain it as a continuing part of our commitment to Duty of Care and so you can ride with us with confidence and peace of mind.
Tell Us About Your Ride
We hope that, after riding with James Limousine, you will take the time to let us know how we did and provide us with any feedback you might have. What did we do right? What could we be doing better? In short, we want to be the first company you call whenever you need limo service in Richmond and the surrounding areas and that means making sure we meet all your expectations and address all your concerns.
We proudly serve the needs of our clients and their passengers throughout the state of Virginia and we look forward to showing you the difference that riding with us can make.