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Top 6 Things to Consider When Choosing the Best Limo Service

August 26, 2016 | Charlottesville limo service, Richmond limousine service, Virginia limousine service | Randy Allen

Whether you need a luxury limousine for your special wedding day, or you need a corporate car service to help you get home after a long week of traveling, finding a good limo service can be tricky. And with so many companies and cars to choose from, how do you pick the right one?

We know that all the options may seem overwhelming, but just asking a few simple questions could lead you to the best limo service available. To help you with your decision, we’ve outlined six important things to consider when looking for a limo service.

Licenses & Associations

Every limo service should have a license number issued by the State that allows the limousine company to legally operate. In order to maintain a license, the DMV requires all limo services to have liability insurance that covers passengers. Make sure the limo service you choose is licensed and registered by searching the DMV’s database of Licensed Transportation Providers.

In addition to being licensed and registered, a trustworthy limo company should belong to reputable associations such as the National Limousine Association (NLA).

Finally, be sure to check the Better Business Bureau before deciding on a limo service. Here you see your prospective limo company’s rating according to the BBB, as well as any past complaints from customers.

Fleet size

Research the fleet size of your prospective limo company. Though the number of cars isn’t a direct reflection of the quality of the company, this will give you some insight into the company and may help you determine the best company for your specific needs. For instance, small companies generally offer personalized service and heavily focus on one type of service like airport pickups. Medium-sized limo companies may have a variety of vehicles and do everything from airport transfers to proms. While larger limo companies have the capacity to handle corporate accounts and have a wide variety of vehicles ranging from Town Cars and stretch limousines to charter buses.

Driver screening

Any chauffeur hired by a limo service must take a drug test and have a physical. In addition to these state regulations, many reputable companies will run criminal background checks on prospective employees. Drivers should have a clean driving record and be familiar with the limo company’s service area. Lastly, drivers should be suited to your expectations. Ask how the driver will be dressed and let the limo company know your expectations right away.

Testimonials

Take the time to read customer testimonials and reviews on the limo service’s website and look to outside review websites like Angie’s List, Yelp, and even Facebook before you decide on a limo company. Another great place to look for unbiased reviews, especially if you are looking for a limo for your wedding day, is The Knot. Here you can read reviews from brides who actually used these limo services for their big day.

Safety

While safety may not be a fun topic to explore, it’s necessary to research when choosing a limo service. Check to make sure the company you’re considering has a valid certification and liability insurance. What kind of training do their chauffeurs have? Are their vehicles DOT inspected?

Hours of operation

No matter the situation, your limo service should always be accessible and someone should be available to take your call 24 hours a day. This is something you should discuss with your prospective limo service upfront to ensure they can accommodate your schedule from start to finish. Our hours of operation at James Limousine are 24 hours a day, 7 days a week, 365 days a year because we know just how important it is to be available at all times for our customers.

What else do you consider when looking for a limo service? Let us know with a comment below!

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Nathaniel G. (Chauffeur)

Born and raised in Petersburg, VA, Nate and has two sisters and a brother. Nate is married, with two sons and a daughter and is the grandfather of three grandsons. He retired from Phillip Morris & has been driving for over 20 years. In his younger years, he was a motorcycle tricks rider and racer, but while adventurous, he always put safety first. Currently, he now enjoys relaxing with family and friends, listening to music and at times playing games. Nate is passionate, caring and an all-around loving guy! When you’re riding with him, know you’re in good hands, because you’re in caring hands!

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Tripp H. (Chauffeur)

As a Richmond native, Tripp’s career includes 25 years in the moving & storage industry and as a Virginia Realtor since 1999. Tripp’s loves are his daughter, son and 3 beautiful granddaughters! He enjoys time with family and friends, church, sports, the outdoors, concerts, meeting people, and exercise. Tripp has always strived to provide a quality service to his clients, so joining the JL Team made perfect sense.

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Victor C. (Chauffeur)

Vic has been a professional chauffeur for over 16 years. He began his driving career in Denver, Colorado and then worked in Nashville, Tennessee before moving to Richmond, Virginia. He has lived in the Richmond area since 2010. When not working, he loves to spend time with his wife and son.

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Ernesto L. (Chauffer)

Ernesto has a Bachelors in Computer Science and over 25 years in the Transportation industry in Puerto Rico and Virginia. Outside of work, he is an avid car enthusiast and amateur circuit auto racer.

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Pat T. (Chauffeur)

Pat and his wife have been Chesterfield residents for over 40 years. They have 2 daughters and 2 grandchildren, but Pat is originally from Newport News. He attended Atlantic Christina College in Wilson, NC. During his early adult career he was a tennis coach at The Biltmore Forest Country Club in Asheville, NC and then coached tennis at Winthrop College, in Rock Hill, S.C.. When not driving he enjoys time with his family and following sports, particularly, football and baseball.

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Sam W. (Chauffeur)

James Limousine - Sam W. (Chauffeur)

Born and raised in Charlottesville, Sam moved to Richmond in the mid-80’s for a computer programming job. He spent 30 years in the computer business and retired from the Federal Reserve in 2016. He and his wife live in Hanover where he enjoys playing with his dog Bandit and keeping up with his 3 grand-children. Through the years, Sam has had several part-time jobs outside of his computer work including concert security, massage therapist, and paramedic. He assisted in the delivery 2 babies which was the highlight of his paramedic career.

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Alan W. (Chauffeur)

Alan is from New York and had a 14-year US Army background serving as a heavy equipment operator. His wife, Annette, also served in the US Army for 12 years as a Nurse. Annette continues her nursing career to date as a civilian. They have 5 children and grandchildren. To relax, Alan enjoys reading novels, working out at the gym, boxing, and playing football and basketball. Alan came to James Limousine with 6 years of limousine driving experience that he gained in New York.

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Michael R. (Chauffeur)

Born in Washington, D.C., raised in Amelia, Virinia, Michael went to Longwood University and used to be a radio DJ. He lives in Chesterfield County, has three children and enjoys playing basketball with his son and riding dirt bikes with his twin daughters. Michael started working at James Limousine in 1997.

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Aaron B. (Chauffeur)

Aaron was born and raised in Richmond, VA and graduated from Potomac Senior High School in Woodbridge in 2011.
He has been a Chauffeur since 2018 shortly after returning to the Richmond area. As much as he likes to chauffeur, he also likes to go on long distance trips with family and friends. His favorite city to visit is Miami.

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Andrew H. (Chauffeur)

James Limousine - Andrew H. (Chauffeur)

Andrew joined the James Limousine Driving team in early 2019. In addition to driving, Andrew is an artist, photographer and recreational runner.

He has lived in Virginia his whole life, and loves living in Richmond. When he’s not driving, you can find him drawing or taking photographs, running, or spending time at the rivah.

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Kimberly H. (Chauffeur)

Kimberly was born, raised and still resides in Matthews, Virginia. Before joining the James Limousine Driving team in Spring 2019, Kimberly
previously worked for 20 years as a CNA in the Healthcare industry, primarily in long-term care and home health.

In her spare time, she enjoys spending quality time with her family, particularly her grandmother.

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Will M. (Chauffeur)

Will joined James Limousine as a driver in early 2019 and is a Richmond, Virginia native. When not driving, he produces commercial music, electronic music, and is a DJ.

Will studied Classical Bass at the University of Cincinnati College Conservatory of Music and enjoys also enjoy traveling, and yard work in his spare time. He recently got married in Australia.

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Denny K. (Chauffeur)

Denny grew up in the Richmond, Virginia area and served in the United States Air Force. He worked on fighter aircraft, and spent time in Florida, Alaska, Georgia, the middle east, and Okinawa, Japan. In his travels, he has held a 400-year-old treasure from a Spanish Galleon, flown in an F-15 Eagle, toured Viking cemeteries and Japanese feudal castles, and rode a Camel in Saudi Arabia.

He is married, and has three children and three grandchildren. He enjoys Civil War Reenacting, travelling with his wife, and easin’ on down the road in a shiny, black limousine.

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